Privacy Policy

Handling of Personal Information

Satisfill Inc. (hereinafter referred to as "the Company") takes the utmost care to protect the personal information related to our customers' privacy. On this website, you may be asked to provide personal information at your own discretion, but such information will be kept to the minimum necessary, and we will respect your discretion regarding the provision of other information. The Company establishes the following site privacy policy (hereinafter referred to as "this Policy") regarding the handling of customers' personal information.

Article 1 (Name, Address, and Representative of the Company)

The name, address, and representative of the Company are as follows:

  • Satisfill Inc.
  • 1-2-3 Kiyokawa, Chuo-ku, Fukuoka City, Fukuoka Prefecture, 810-0005
  • Representative Director: Shintaro Inoue

Article 2 (Personal Information)

  1. In this Policy, "personal information" refers to "personal information" as defined by the Personal Information Protection Law and refers to information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, email address, or other descriptions contained in the information.
  2. The Company will appropriately handle customers' personal information based on the "Act on the Protection of Personal Information" (Act No. 57 of 2003; "Personal Information Protection Law"). The meanings of the terms used in this Policy shall comply with the Personal Information Protection Law.

Article 3 (Methods of Collecting Personal Information)

The Company collects personal information such as company name, name, department, telephone number, and email address when the inquiry form is submitted.

Article 4 (Purpose of Use, etc.)

The Company collects personal information through appropriate and fair means. The purposes for which the Company collects and uses personal information are as follows. The Company may link information about customers' hobbies, preferences, and browsing history obtained from third parties with personal information the Company already possesses within the scope of the purposes listed below.

  1. To respond to inquiries and send necessary information
  2. To contact or confirm inquiries from the Company regarding the inquiry content
  3. To analyze for improving the quality of the Company's services and developing new services
  4. For other purposes incidental to the above

Article 5 (Change of Purpose of Use)

  1. The Company will only change the purpose of use of personal information when it is reasonably recognized that the new purpose is related to the original purpose before the change.
  2. If the purpose of use is changed, the Company will notify customers of the changed purpose or announce it on the Company's website by the prescribed method.

Article 6 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to third parties without obtaining the customer's prior consent, except as permitted by the Personal Information Protection Law and other laws and regulations.
    • ① When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person
    • ② When it is particularly necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the consent of the person
    • ③ When it is necessary to cooperate with a national or local government agency or a person entrusted by such an agency in executing affairs prescribed by law, and obtaining the person's consent may interfere with the execution of such affairs
    • ④ When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person
    • ⑤ When the following items have been announced or published in advance, and the Company has notified the Personal Information Protection Commission:
      • a. Including provision to third parties in the purpose of use
      • b. Data items to be provided to third parties
      • c. Means or methods of provision to third parties
      • d. Stopping the provision of personal information to third parties upon request of the person
      • e. How to accept the person's request
  2. Notwithstanding the preceding paragraph, the Company may provide information that cannot identify a specific individual to advertising distributors, etc., with whom the Company collaborates, to deliver advertisements tailored to customers' interests and confirm the results, and to provide services.
  3. The following cases do not fall under the provision to third parties as stipulated in paragraph 1:
    • ① When the Company entrusts the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use
    • ② When personal information is provided due to business succession through merger or other reasons
    • ③ When personal information is used jointly with a specific party, and the person has been notified or made easily aware in advance of the fact, the items of personal information to be used jointly, the scope of those who use it jointly, the purpose of use of those who use it, and the name or title of the person responsible for managing the personal information

Article 7 (Use of Google Analytics)

The Company uses Google Analytics, a service provided by Google Inc., to improve the quality of the Company's website (hereinafter referred to as "the Company's site"). Google Analytics uses cookies to collect, record, and analyze the status of visits to the Company's site. For how Google Analytics collects and processes data, as well as Google Analytics' terms of use and Google's privacy policy, please refer to the following sites:

Article 8 (Use of Google reCAPTCHA)

The Company uses the Google reCAPTCHA service to enhance the security of the Company's website. Google reCAPTCHA is a technology used to confirm that access to the website is by a human and to prevent unauthorized access by bots. Google collects certain information, including IP addresses, through reCAPTCHA. The collected information is used to determine whether access is by a human or an automated bot. IP addresses of customers residing in the European Economic Area (EEA) are anonymized before being sent to Google. IP addresses of customers residing in the United States are anonymized after being sent to Google. Google may use the information collected through reCAPTCHA to evaluate the use of the Company's website. However, the Company will not associate this information with other information held by Google.

Article 9 (Use of Cookies)

This website may collect information using technologies such as cookies to improve customer convenience and enhance the website. You can disable cookies in your browser settings, but please note that doing so may prevent some or all parts of this website from functioning properly.

Article 10 (Commissioning of Personal Information)

The Company may commission the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use. In such cases, the Company will conclude necessary contracts, such as basic contracts for the commissioning of personal information, and conduct necessary and appropriate supervision of the commissioned party.

Article 11 (Security Measures)

The Company will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and to ensure the safe management of personal information. For inquiries about the security measures taken by the Company, please contact the inquiry window listed in Article 15 below.

Article 12 (Disclosure of Personal Information)

  1. When the Company is requested to disclose personal information based on laws and regulations, the Company will promptly disclose it to the person. However, if disclosure falls under any of the following categories, the Company may not disclose all or part of the information, and if a decision not to disclose is made, the Company will notify the person without delay. A fee of 1,000 yen per request will be charged for the disclosure of personal information.
    • ① When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
    • ② When there is a risk of significant hindrance to the proper execution of the Company's business
    • ③ When disclosure would violate other laws and regulations
  2. Notwithstanding the provisions of the preceding paragraph, the Company will not, in principle, disclose information other than personal information, such as history information and characteristic information.
  3. To request the disclosure of personal information, please contact the inquiry window listed in Article 15 below.

Article 13 (Correction and Deletion of Personal Information)

  1. If a customer believes that the personal information held by the Company is incorrect, the customer may request the Company to correct, add, or delete (hereinafter referred to as "correction, etc.") the personal information according to the procedures prescribed by the Company.
  2. If the Company determines that it is necessary to comply with the request based on laws and regulations after receiving the request from the customer, the Company will promptly make the correction, etc.
  3. If the Company makes a correction, etc., based on the provisions of the preceding paragraph or decides not to make a correction, etc., the Company will promptly notify the customer.
  4. To request correction, etc., of personal information, please contact the inquiry window listed in Article 15 below.

Article 14 (Suspension of Use, etc. of Personal Information)

  1. If the Company is requested by the person to suspend the use or delete (hereinafter referred to as "suspension of use, etc.") personal information on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by fraudulent means, the Company will promptly conduct the necessary investigation.
  2. Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to comply with the request, the Company will promptly suspend the use, etc. of the personal information.
  3. If the Company suspends the use, etc. based on the provisions of the preceding paragraph or decides not to suspend the use, etc., the Company will promptly notify the customer.
  4. Notwithstanding the preceding two paragraphs, if the suspension of use, etc., involves significant costs or is otherwise difficult to implement, the Company will take alternative measures to protect the customer's rights and interests if such measures are available.
  5. To request the suspension of use, etc. of personal information, please contact the inquiry window listed in Article 15 below.

Article 15 (Changes to this Policy)

The Company may change this Policy without prior notice in response to changes in social conditions, technological advancements, or other environmental changes. Unless otherwise specified by the Company, the revised Policy will take effect when posted on the Company's website.

Article 16 (Disclaimer)

The Company makes every effort to provide accurate information, but will not be liable for any damages (including indirect, special, consequential, or incidental damages) arising from the use of the information provided by the Company due to legal amendments or other reasons. Please use the information at your own risk.

Article 17 (Inquiries)

For inquiries, complaints, or exercising your rights regarding this Policy, please contact the following inquiry window. In such cases, we may need to verify your identity through prescribed procedures, and if we cannot verify your identity, we may not be able to accommodate your request.

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